Cloud is the new shadow IT for enterprises. While stable, well-known SaaS offerings such as Salesforce or Netsuite are excellent paths forward, unregulated, shadow IT cloud deployments often expand business risk and magnify IT inefficiencies. According to a recent TechRepublic report, shadow IT departments can create major fiscal problems for businesses using the cloud. A PressReleasepoint.com release points to the source of increasing shadow IT cloud deployments:
Leasing cloud servers and subscribing to applications is incredibly easy. There is no reason why a business manager, customer service representative or other non-technical employee cannot quickly establish a cloud deal and start using an application because he or she thinks it will get the job done effectively. This is precisely why IT oversight is necessary.
Shadow IT teams gain faster time to market and decrease delivery hurdles by running home-brewed business critical systems on AWS, Heroku, Cloudbees, Azure and other cloud platforms. Often enterprise IT only discovers Cloud systems existence when the Shadow IT project requires access to enterprise system data or services.
To co-exist with Shadow IT and maximize Cloud efficiency and productivity, align corporate IT policy, architecture, operations, and support with innovative, shadow IT projects . Are you an expert at working with Shadow IT?
High performance IT teams move at the speed of business. They rapidly deliver high quality software solutions that enable business penetration into new markets, create innovative products, and improve customer experience and retention. Unfortunately, most IT teams do not have an environment fostering the rapid iteration, streamlined workflow, and effective collaboration required to operate at the speed of now and capture business opportunity. Disconnected tooling, static environment deployment, and heavyweight governance across development and operations often impede rapid software cycles, minimize delivery visibility, and prohibit innovative experimentation.
A new, more responsive IT model is required.
Donnie Berkholz has an excellent blog post describing why EveryTown IT hesitates to adopt DevOps and Cloud, even though they realize significant business benefit may be achieved. Donnie describes how EveryTown IT lives in:
a world where inertia rules the day, where business is king and sysadmins have little to no say in major changes. And it’s a world where even experimentation is difficult and must be done on the smallest of scales.
Since teams started creating applications and services, significant challenges have continually hindered effective delivery and diminished development team’s reputations. Common challenges include:
- Long IT solution lead times leading towards anÂ inability to capitalize on business opportunities
- Complex and disjointed development processes hindering IT agility and degrading ability to meet business demand
- Inaccurate project forecasts, non-repeatable processes, and rudimentary performance metrics leading to a persistent Business-IT perception gap
- Perennial tension between management compliance mandates and development approach, whichÂ prevents improving app delivery
How do we change development processes, development tooling, and run-time infrastructure to decrease time to market, streamline development processes, deliver on-time and budget, and meet compliance mandates?
Application development organizations continue to undergo a structural shift towards business enablement and away from technical debt. Teams desire to re-invent software delivery into an agile, on-demand application environment and change the business-IT dynamic. WSO2 platforms enable IT to solve mundane technical plumbing and focus on business-oriented personalization, self-service, monetization, and analytics. When changing the business-IT dynamic, we see leading clients:
- Share infrastructure and improve internal software delivery
- Enable on-demand digital disruption via ecosystem platforms
Related Reading: DevOps Meets ALM in the Cloud – Cloud DevOps Factory