A reduction in DevOps tickets not only drives IT efficiency, but also creates a cultural shift where teams look forward to rapidly achieving accomplishments. Business stakeholders operate in an agile environment where no change request is too small, and rapidly testing business ideas is the new normal.
As a techie, I like to focus on the technology and IT process side of DevOps; bouncing around terms like ‘infrastructure as code’, ‘automated provisioning’, ‘continuous deployment’, and ‘continuous integration’. The value-prop is self-evident to me and many of my peers. Yet, for us to change corporate culture and rally around a New IT Plan, the main message focus must not be ‘DevOps for DevOps Itself’, but to create a Responsive IT team that changes business-IT dynamics and accelerates business agility.
Open source PaaS, Open APIs, and Open Ecosystems are accelerating agility, empowering developers, and enabling innovative business strategies. In a recently published white paper, I describe how adopting a New IT plan can create a responsive IT team.
The path to New IT requires moving away from traditional application platforms, traditional team structure, and traditional information flows. Responsive IT teams are adapting their infrastructure, processes and tooling to re-invent the application platform and re-think application delivery. The New IT architecture underlying Responsive IT intelligently incorporates Cloud Platforms, BigData Analytics, Enterprise DevOps, and API first development.
How are you building a pragmatic, open source driven game plan that incorporates New IT approach vectors, Open DevOp PaaS, Open APIs, and Open Ecosystems?