Enterprise IT must embrace Shadow IT today and establish a partnership that will move the business forward at the speed of now. By understanding the Shadow IT mindset, you can bridge the divide, accelerate solution development, and empower every team to build in an enterprise-safe manner. Start today, and take small steps towards a big vision that delivers a flexible enterprise IT environment that enables and empowers Shadow IT teams.
Shadow IT (also called rogue IT) brings risk and reward to IT business solution development. Because ECD (externalization, consumerization, and democratization) trends are driving significant Shadow IT project growth, Enterprise IT teams must adapt and address Shadow IT requirements, autonomy, and goals. By understanding the Shadow IT mindset and bridging the divide between the two groups, Enterprise IT teams can embrace Shadow IT as a beneficial solution development partner.
When working with Shadow IT teams, Enterprise IT is often challenged to establish suitable cross-team architecture, development lifecycle processes, governance, and tooling. Shadow IT wants to use multiple languages, frameworks, tools, and environments that don’t fit into enterprise DevOps processes, management, and security models. Shadow IT desires rapid iterations and creative experimentation, which may not fit enterprise development lifecycle processes. Shadow IT teams often view enterprise governance as an undue and unnecessary burden. Enterprise IT software development tools do not provide a collaborative environment joining diverse Shadow IT teams with Enterprise IT teams.
Another major hurdle when adopting enterprise IT solutions, Shadow IT teams may not have the skills and best practice knowledge (or desire) to use new Enterprise IT tools, patterns, and processes. Enterprise IT must lower the adoption hurdle.
The presentation below describes a template for engaging with Shadow IT: